Frequently Asked Questions for Parents

Having a mentor can be a huge gift in a child’s life. Learn more about how the process works and decide if it’s right for your child.

1. How will my child be matched?

Every child is personally matched with a Big based on need, interests and personality. You will approve any match made for your child and will be an important part of the match relationship.

2. Who are our volunteers?

Our Bigs come from all backgrounds and walks of life. Each volunteer undergoes an application process, which includes a thorough background check, an in-person interview, a home visit, and a professional assessment.

3. Where will my child meet with his or her Big?

Your child will be mentored in either community-based or school-based settings, depending on the program you choose. Learn more about our program offerings.

4. What does this cost?

There is no cost to your family for your child to be matched with a Big. The program is supported by donors and partners throughout the community.

5. How do I enroll my child?

Simply call us at 413.781.4730 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it for information. We’ll be happy to help you.